About this Course
Service stage indicators (SLIs) and repair stage aims (SLOs) are elementary instruments for measuring and managing reliability. On this course, college students be taught approaches for devising acceptable SLIs and SLOs and managing reliability via the usage of an error price range.
WHAT YOU WILL LEARN
Methods to make techniques dependable
Quantifying dangers to and penalties of SLOs
Understanding SLIs, SLOs and SLAs
Syllabus – What you’ll be taught from this course
28 minutes to finish
Introduction to SRE
This module is meant to deliver you on top of things on the ideas underpinning SRE, CRE, and SLOs. When you’re already acquainted with these ideas, you should still discover new info and views on this module, however it isn’t vital to finish it.
1 hour to finish
Focusing on Reliability
On this module we’re going to speak about the way you measure the specified reliability of a service. We are going to deal with what to contemplate when setting SLOs on your software inside your group. We’ll take a look at the three rules we use to measure the specified reliability of a service: determining what you need to promise and to whom, determining the metrics you care about that make your service reliability “good”, and eventually, deciding how a lot reliability is nice sufficient.
1 hour to finish
Working for Reliability
On this module, we’ll begin by introducing a mechanism for quantifying unreliability utilizing one thing known as an error price range. We’ll present how error budgets show you how to determine when to give attention to making a service extra dependable. After which we’ll study a number of the engineering and operational enhancements that may show you how to do this.
2 hours to finish
Selecting a Good SLI
On this module we’ll begin off by looking at some traits of monitoring metrics that may make them helpful as SLIs and distinction these towards different metrics which can be much less helpful. As a result of the selection of the place to measure an SLI is a key variable, we’ll cowl the 5 essential methods you may measure an SLI and examine their professionals and cons.
4 hours to finish
Creating SLOs and SLIs
On this module, we’ll begin off with an summary of our 4 step course of for growing SLOs and SLIs for a person journey. We’ll introduce the fictional firm that created our instance cell sport, the infrastructure that we’ll be working with, and the easy person journey we’ll be making use of the 4 step course of to.
4 hours to finish
Quantifying Dangers to SLOs
On this module we’ll be taking a vital take a look at the provision dangers for our instance service. We need to reply the query: “are our SLO targets and error budgets lifelike?”
1 hour to finish
Penalties of SLO Misses
On this module, we’ll cowl finest practices for documenting your SLOs, the rationale behind a proper error price range coverage and the way finest to create one and eventually, we’ll take a look at an instance error price range coverage in an effort to perceive the trade-offs and incentives that play out throughout negotiations when attempting to jot down an error price range coverage.
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